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CONTACT US


We are based in Singapore and Bali.


You can reach out to us via whatsapp: +65 81 59 62 41


If you feel more comfortable by email, please get in touch, we are always happy to answer any question and share our passion about jewellery and sustainability!


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FAQ

What's my ring size?

You will find our sizing guide in each product page.If you need more help, please do not hesitate to contact us at contact@sceona.com, we will be happy to assist you :)

What is your shipping policy?

Shipping is free for all orders.
We also take care of customs so you do not have to worry about administrative procedures 😊 
No surprise upon delivery!

What about returns?

If you are not happy with your order, you have thirty days from when you receive your order to return your purchases for a full refund. 


The items must be returned in their original condition and packaging. Refunds will be issued to the original method of payment. 


Unfortunately we can’t accept returns on bespoke pieces.

What makes you sustainable?

We created Scéona with sustainability at heart.


We offer fine jewellery that is carefully thought through and crafted in order to do no harm to the planet and its people:

- We do not mine: all our creations are made of 18kt recycled gold and lab-grown diamonds only;

- We are 100% plastic free;

- Our boxes are made of wood sourced from sustainable forests;

- We make our own packaging using recycled cardboard

- We offset our carbon footprint by planting trees and offering them to our customers. We aim to be a carbon neutral company

- We should be completely vegan in 2020.


We value transparency and wish for a future that is more respectful of the environment and the living beings.

Follow us @Sceona_